Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of angela

angela

April 11, 2026

5  out of  5
rating by angela
"I recently reached out for my insurance broker because I received a letter from (STATE FARM) that I did not understand what it meant. I spoke to one of the representative Etta and she was amazing. She explained everything to me in details and it’s so rare when you get that anymore. Thank you miss Etta. Your awesome!"
We responded:
"Thank you so much for the 5-stars, angela! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Frederic Hartell

Frederic Hartell

April 10, 2026

5  out of  5
rating by Frederic Hartell
"Awesome Company! Unfortunately there's no Jake that works their but Kiki and Mallory are great to talk to and answer any questions you have concerning insurance!"
Profile photo of Larry Pesek

Larry Pesek

April 8, 2026

5  out of  5
rating by Larry Pesek
"Great job Ella Spector! Thanks for quick service and great quote"
We responded:
"Thank you for the 5-star review, Larry! Here on State Farm Agent Mallory Swinson’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of marjorie leslie

marjorie leslie

April 7, 2026

5  out of  5
rating by marjorie leslie
"Kiki was very attentive professional and knowledgeable.she took the time to explain the concerns I have ,great company immaculate workers"
We responded:
"Wow, thank you for the 5-star review, marjorie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Tina Agee

Tina Agee

April 3, 2026

5  out of  5
rating by Tina Agee
"Etta is the best!!"
We responded:
"Thanks so much for the fantastic rating, Tina! We are so glad you had a positive experience with us here on State Farm Agent Mallory Swinson’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Rodrick Hughes

Rodrick Hughes

March 31, 2026

5  out of  5
rating by Rodrick Hughes
"Unbelievablely fantastic experience! Sami was beyond professional. She devoted and committed her time to listen and clearly understand my objectives and needs. It's clearly obvious that customer satisfaction is the primary theme with this team of professionals. Thank you and Thank you!"
We responded:
"We appreciate your review, Rodrick. We are so happy that you had such a wonderful experience with State Farm Agent Mallory Swinson’s Team here in West Palm Beach ! "
Profile photo of Susan Persch

Susan Persch

March 31, 2026

5  out of  5
rating by Susan Persch
"I changed insurance for the car to state farm. I had a wonderful experience today talking with Lynn. At the state farm agency in west palm beach, florida. I am feeling so happy that I changed to State Farm. And he had such a wonderful person to explain things to me today."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Harviena Shells

Harviena Shells

March 23, 2026

5  out of  5
rating by Harviena Shells
"I’d received a voicemail from Michele offering me a little rate on my car insurance. Because we live in a world of scammers, I wasn’t sure that I wanted to respond however this morning when I received a phone call, I chose to answer. She was absolutely wonderful and saved me almost $200 per month on my policy! Thank you, Michele for being so helpful and knowledgeable and doing your very best to make me feel safe and comfortable with this process. I look forward to working with you all and having a long relationship."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Lydia Gonzalez

Lydia Gonzalez

March 19, 2026

5  out of  5
rating by Lydia Gonzalez
"Thank you for being so helpful, patient and knowledgeable. Made this so easy for me to be able to translate to my mom on her auto insurance policy. Thank you for your time and efforts."
We responded:
"Thanks so much for the fantastic rating, Lydia! We are so glad you had a positive experience with us here on State Farm Agent Mallory Swinson’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Doug Bramer

Doug Bramer

March 17, 2026

5  out of  5
rating by Doug Bramer
"Kiki is the Best. Took care of me. Figured out all my questions and made it very clear what I was getting for my truck insurance. Thankyou KiKi. !!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mallory Swinson’s Team. "
Profile photo of Melissa Soalt

Melissa Soalt

March 16, 2026

5  out of  5
rating by Melissa Soalt
"I am a total dope about homeowners insurance and had to find a new carrier for my West Palm Beach condo insurance. Via word of mouth I heard very good things about this State Farm office and decided to reach out. Woo-hoo!! 🙌🏻 My agent Sami is the bomb! A total pro, armed with stellar knowledge and advice, a terrific personality, and excellent communication skills. All the attributes I hoped for to reduce my anxiety! Moreover Sami is helping me acquire a private assessment to improve my wind mitigation report and reduce my insurance costs. I ADORE (you) Sami and feel so fortunate to have you in my corner. Thank you so much. This is a great and user friendly office. Sorry Sami et al … you’re stuck with me now!"
We responded:
"Melissa, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Tricia Brown

Tricia Brown

March 12, 2026

5  out of  5
rating by Tricia Brown
"Very happy with my rate.I received a courtesy call today from Etta to discuss and offer me new affordable rates. Thank you so much !"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in West Palm Beach to know that you had such a wonderful experience with us here on State Farm Agent Mallory Swinson’s Team."
Profile photo of Bobby McNeill

Bobby McNeill

March 11, 2026

5  out of  5
rating by Bobby McNeill
"Etta was great to work with!"
We responded:
"Bobby, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mallory Swinson’s Team—we are always here to help!"
Profile photo of Valerie Fitzgerald

Valerie Fitzgerald

March 10, 2026

5  out of  5
rating by Valerie Fitzgerald
"I’m so glad that I called to update my recent move with address change. In speaking to the agent, she not only informed me that my policy was going to go down, but asked me if I had ever considered life insurance which I had been thinking about in the last week or so, especially after losing a dear friend of mine she explained all the different options and I decided to have her issue me a policy just for peace of mind. She was very informative,patient explainingall the different types of policies and we decided which one would fit best for me. Also discussed the benefits of another rider that I have that I did not realize that they would pay for outpatient procedures So I will be calling the hospital to get the information and send it over to them for an additional payout all in all very informative, successful call. Thank you for all your help."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Mallory Swinson’s Team here in West Palm Beach . "
Profile photo of IV C

IV C

March 10, 2026

5  out of  5
rating by IV C
"I had a short and sweet conversation with the representative KeiKei today. They were straight to the point, and curtious while helping me verify information for my insurance. Please make sure that they receive proper recognition and compensation for their curtious proffesionalism."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mallory Swinson’s Team. "
Profile photo of Joe Barber

Joe Barber

March 10, 2026

5  out of  5
rating by Joe Barber
"Very fast and efficient service with a friendly face and smile!"
We responded:
"Joe, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of ken lundberg

ken lundberg

March 7, 2026

5  out of  5
rating by ken lundberg
"Worked with Etta from State Farm and she was great. I needed to get a modification to a policy and provide a copy of the policy and she jumped right on it. Very good experience."
We responded:
"Thanks so much for the fantastic rating, ken! We are so glad you had a positive experience with us here on State Farm Agent Mallory Swinson’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Cynthia Graves

Cynthia Graves

March 6, 2026

5  out of  5
rating by Cynthia Graves
"Michelle was so great. I really felt special by her assistance."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Patty Lamkay

Patty Lamkay

March 5, 2026

5  out of  5
rating by Patty Lamkay
"Sami was very responsive to my needs and helped me navigate through what I thought was a complicated situation. Thank you for explaining everything and for all the help."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of dede Lit

dede Lit

March 4, 2026

5  out of  5
rating by dede Lit
"Michele was amazing helped me get a great price on my auto policy!""
We responded:
"Thank you for taking the time to leave such a great review, dede. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Lemonde Pharaon

Lemonde Pharaon

March 3, 2026

5  out of  5
rating by Lemonde Pharaon
"Etta was extremely nice, professional and her explanation was helpful and accurate. State Farm is lucky to have her in their staff. Donald P"
We responded:
"Wow, thank you for the 5-star review, Lemonde! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Orlando Gomez

Orlando Gomez

March 2, 2026

5  out of  5
rating by Orlando Gomez
"Our agent, Etta Spector has always been forthcoming about our Home & Auto Insurance policy, offering prompt, friendly service with optimal discounts."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mallory Swinson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Dee C

Dee C

March 2, 2026

5  out of  5
rating by Dee C
"Michelle is excellent!!! Very patient, helpful and well spoken! Thank you very much!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mallory Swinson’s Team. "
Profile photo of John B

John B

February 26, 2026

5  out of  5
rating by John B
"Michele helped me get a great price on my auto policy!"
Profile photo of Redding Haines

Redding Haines

February 25, 2026

5  out of  5
rating by Redding Haines
"Amazing service and very friendly! Top notch!"